We're here to help
Get in Touch
Have questions about how Frisbee can transform your studstock business? Our team of experts is ready to assist you.
Send Us a Message
Fill out the form below and our team will get back to you within 24 hours.
Contact Information
Whether you prefer to email, call, or visit, our team is ready to assist with all your studstock management needs.
Business Hours
Monday - Friday
8:30am - 5:00pm AESTFrisbee Headquarters
Albury, NSW 2640
Australia
Frequently Asked Questions
Find quick answers to common questions about contacting us and how we can help.
What is the typical response time for inquiries?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend calling our support line directly.
Can I request a personalised demo of Frisbee?
Absolutely! We offer personalised demos tailored to your specific studstock business needs. You can either schedule a demo through our booking page or contact us directly to arrange a time that works for you.
Do you offer on-site training for new clients?
Yes, we provide on-site training options for clients located in Australia. For clients further afield, we offer comprehensive remote training sessions. Please contact us to discuss your specific training requirements.
Is there a dedicated support team for existing customers?
Yes, all Frisbee customers have access to our dedicated support team. Depending on your subscription plan, you'll have different support channels and response time guarantees. Premium and Enterprise clients receive priority support with faster response times.
How can I provide feedback or feature suggestions?
We welcome feedback and feature suggestions from all users! You can submit your ideas through our contact form, email us directly, or if you're an existing customer, through the in-app feedback tool. Our product team reviews all suggestions as part of our development roadmap planning.
Are there reseller or partnership opportunities available?
We're always interested in strategic partnerships that help bring Frisbee to more studstock businesses. Please reach out to our partnerships team via email at partners@frisbee.com.au with information about your company and collaboration ideas.
Need a hand?
Still have questions?
Our team is ready to help you get the most out of Frisbee - reach out for support or book a tailored walkthrough.